Implementing Robotic Process Automation (RPA) at a Big 4 auditing firm
In short
What we did
→ RPA implementation
Key expertise involved
→ Robotic Process Automation (RPA)
Project results
→ Time freed up for human employees
→ Improved quality, speed and agility
→ Reduced costs
→ One of the leaders on the automation market
Background
One of the technologies is RPA, so what is RPA?
Robotic process automation (RPA) is a form of business process automation technology. It's a programmed software used to automate tasks that would otherwise be performed manually by office staff. It revolves around everyday work that does not require specific human characteristics and can be handled by machines. You can see the software robot as an digital worker within your team.
How it works
From human development to robotic automation
The traditional workflow
In traditional workflow automation tools, a software developer produces a list of actions to automate a task and interface to the back end system using internal application programming interfaces (APIs), Structured Query Language (SQL) or dedicated scripting language.
The RPA workflow
In contrast, RPA systems develop the action list by watching the user perform that task in the application's graphical user interface (GUI), and then perform the automation by repeating those tasks directly in the GUI. This can lower the barrier to the use of automation in products that might not otherwise feature APIs for this purpose.
Benefits
01
Reliable performance
The advantages of digital labor are that the tasks are performed consistently and reliably.
02
Time freed up for humans
In addition, time is freed up for human employees so they can focus on value-creating tasks.
03
Several increased values
When RPA is used as a strategic tool in combination with successful change management, it not only creates reduced costs but also employee satisfaction and business value. RPA affects companies' operations and competitive position to a significant extent on several fronts, such as: Economic value, benefits for staff, improved quality, flexible processes, speed and agility.
04
A digitalisation springboard
When employees have had the opportunity to become acquainted with digital labor and see its value, it often becomes a springboard to take the step further in the digitalisation journey and embrace machine learning or other forms of artificial intelligence.
Project results
One of the leaders on the automation market
With our long experience within automation and development, we can proudly say that we have been one of the key players when it comes to this firms success story, from the implementation phase, to where they stand today as an innoative company and one of the leaders on the automation market.
